Heating Repair in Hattiesburg and the Pine Belt
When your heat stops working, you want a straight answer and a working system. Oak Grove has been repairing heating systems in this area since 1978.
Last updated
Signs your heating needs attention
- No heat, or the system will not turn on
- Air from the vents feels cool or lukewarm when the heat is on
- The system turns on and off every few minutes
- Some rooms stay much colder than others
- New banging, grinding or squealing noises
- A breaker that keeps tripping when the heat runs
- A power bill that jumps without an obvious reason
Systems we repair
We work on furnaces, heat pumps and ductless mini-split systems. We sell and work on all brands, so you can call us even if we did not install your equipment.
What happens when you call
- Call or send a request to set up your service call.
- A technician inspects both your indoor and outdoor units to find the source of the problem.
- You get a clear explanation of what is wrong and what it will take to fix it.
- Once the problem is pinpointed, the technician carries out the repair you approve.
A few things to check first
Some problems have a simple cause. Before you call, it is worth taking a quick look at these:
- Make sure the thermostat is set to heat and its batteries are good.
- Check whether a breaker has tripped.
- Look at the air filter. A badly clogged filter can make a system shut itself down.
Safety first: if you smell gas or a carbon monoxide alarm sounds, leave the house and call your gas company or 911 from outside before calling us.
Common questions
When can you come out?
We work 24 hours a day, Monday through Saturday, and are closed on Sundays. If our answering system picks up, it will prompt you to leave a message for the office for next-business-day service, or for the technician on call for after-hours service. We normally get to everyone the same day. During the summer, it can sometimes be the next day. All customers are treated the same: first come, first served, along with location relative to other calls. Call (601) 268-3486.
Is your work under warranty?
Service calls come with a 30-day warranty. Parts are covered by the manufacturer's warranty.
Should I repair my heater or replace it?
It depends on the age of the system, the cost of the repair and how often it has been breaking down. We will explain your options. If replacement makes more sense, you can read about how system replacement works.
Need your heat back on?
Call our team and tell us what your system is doing. We will take it from there.