Privacy & Terms
Your privacy matters to us. Please review our SMS Terms & Conditions and Privacy Policy below.
Last updated
SMS Disclosure
Important information about our SMS communications.
By providing your phone number, you consent to receive SMS messages from Oak Grove Heating and Air Conditioning Inc, including appointment reminders, service updates, and promotional messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not share or sell your information to third parties for marketing purposes.
SMS Terms & Conditions
Terms and Conditions for SMS Messaging from Oak Grove Heating & Air.
By opting into SMS communications from Oak Grove Heating & Air, you agree to receive text messages related to our services, including appointment reminders, service updates, promotions, and important notifications.
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us.
Help Instructions
For assistance, reply HELP or contact us at (601) 268-3486 or staff@oakgroveheatair.com.
Privacy
We respect your privacy. Your information will not be shared or sold to third parties for marketing purposes. For more information, please review our Privacy Policy below.
Privacy Policy
Effective Date: 11/06/2026
At Oak Grove Heating and A/C, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information related to our SMS communications and our website.
Information We Collect
When you opt in to receive SMS messages from us, we may collect:
- Your mobile phone number
- Your name (if provided)
- Any information you provide through forms, calls, or messages
How We Use Your Information
We use your information to:
- Send appointment reminders and service updates
- Provide customer support and respond to inquiries
- Send important notifications related to your services
- Send occasional promotional offers (if you have opted in)
SMS Consent
By providing your phone number and opting in, you consent to receive SMS messages from Oak Grove Heating and A/C. Message frequency may vary.
Sharing of Information
We do not sell, rent, or share your personal information, including your phone number, with third parties for marketing purposes.
We may share information with trusted service providers only as necessary to deliver SMS communications (such as messaging platforms), and only under strict confidentiality agreements.
Website Analytics
Our website uses Google Analytics, which uses cookies, to help us understand how visitors find and use the site, such as which pages are viewed and when the call button or service request form is used. It does not receive what you type into our forms. You can read how Google uses this information or opt out with the Google Analytics opt-out add-on.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you opt back in.
Help Instructions
For help, reply HELP to any message or contact us at:
- 📞 (601) 268-3486
- 📧 staff@oakgroveheatair.com
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our SMS practices, please contact us at:
Oak Grove Heating and A/C
2855 Oak Grove Road, Hattiesburg, MS 39402